Customer problem:

I tried to connect VXDIAG Benz C6 to Wifi network, but got the error message “unidentified network. No Internet”. vx manager detected no device connected. Please look at the pictures below.

Solution offered by Autonumen.com engineer:

The reason is that you didn’t install the NIC driver (network interface card driver) on your computer. What you need to do is to download the NIC driver from DriveTheLife, Genius Driver or contact our engineer to download free. After downloading, install the driver and network connection will back to normal